When your landlord uses BoligPortal's digital tools to create a rental contract or an inspection report, you will automatically receive your own digital space called the tenant hub.
In the tenant hub, you can view your digital documents and information related to the rental.
You will automatically receive an email with a link to your personal tenant hub. We recommend that you save the email so you can always access your tenant hub.
Above is a screenshot of the email you receive when your tenant hub is ready for you. The email has the subject "Velkommen til din lejerportal".
Each tenant hib is different, and what you can see in your personal hub depends on which of BoligPortal's digital tools your landlord uses.
Functions in your tenant hub:
- Timeline: From move-in to move-out
- Your documents: Rental contract, inspection reports, etc.
- Contact information: For tenant and landlord
- Services: Sign up for electricity and internet
- 14 days defect period: Register digitally
Timeline
In the tenant hub, you can see a timeline of all important events before you move in, when you have moved in, and when you move out.
When an event on the timeline is completed, a green checkmark will appear.
- The address of your rental property, your name, and the rental period
- Status of the rental contract - how many have signed and when
- Pre-payments to the landlord and the landlord's payment information
- Date of the move-in inspection
- Date of move-in
- Reporting defects and deficiencies when moving into the rental property
- Date of the move-out inspection
- Date of move-out
- Arrows on the right side that you can click on for more details
Your documents
At the top right of your tenant hub, you will see the box 'Your documents'. All digital documents completed through BoligPortal's tools can be viewed here.
This can include:
-
Rental contract
-
Power of attorney for the electricity company (fuldmagt)
-
Defects and deficiencies list
-
Move-in inspection report
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Move-out inspections report
Although you can always access your documents in your tenant hub, it is a very good idea to also download the documents and store them locally on your computer, tablet or similar device.
Contact information
On the front page of your tenant hub, you can see your own and the landlord's contact information on the right side.
Services
Internet
Here you can quickly and easily sign up for an internet plan in your rental property. You will see a selection of BoligPortal's partners in the tenant hub.
Electricity
Sign up for an electricity plan at your new address. BoligPortal collaborates with a variety of electricity providers, and in the tenant hub, you can easily choose the one that suits you best.
If you have already chosen an electricity provider, you can see which company you are signed up with.
14 days defect period
In this tab, you can enter any defects and deficiencies you find during the first two weeks of living in the rental property.
Once tge defects and deficiencies are entered, you will always be able to see them in this tab
Do you want to know more about registering defects and deficiencies during the first 14 days of the rental period? Read the guide on defects and deficiencies here.