If you purchased your BoligPortal subscription directly in our app on your Android device or iPhone or iPad, your subscription is managed through your iTunes or Google Play account.
This means that you must also cancel your subscription through iTunes or Google Play if you no longer wish to keep it.
BoligPortal does not have access to cancel the subscription for you. Instead, we refer you to Apple or Google's own official guides to subscription cancellation.
Read more if you need to cancel your agreement with Apple iTunes (iPhone, iPad).
Read more if you need to cancel your agreement with Google Play Store (Android).
Subscription purchases in the App Store / Google Play Store follow their cancellation policy
When you subscribe through the App Store or Google Play Store, their own terms for cancellation and renewal apply. This means that you must cancel your subscription directly through Apple or Google, and the subscription renews 24 hours before the renewal date.
These terms are outlined when you purchase the subscription in the app.
Since you purchased the subscription through Apple or Google, BoligPortal has no control or authority to cancel the subscription for you.
When you pay for your subscription via BoligPortal's app for iOS or Android, you enter into a payment agreement with Apple or Google, which acts as an intermediary between you and BoligPortal.
Since the agreement is made with Apple, and not with us, you must cancel the agreement directly with Apple.
You'll find Apple's own guide for canceling subscriptions here.
You'll find Google's own guide for cancelling subscriptions here.
When you subscribe through the App Store or Google Play Store – in this case, through BoligPortal's app – the subscription price is slightly higher than if you subscribe directly on boligportal.dk. This is because Apple and Google takes a commission on all purchases made through apps in their app markets.
This is something we at BoligPortal have no control over or ability to change.
However, you can always purchase your subscription directly on BoligPortal's website and then log into your profile on the app.
Read more about how to purchase a subscription on boligportal.dk here.
You can absolutely use BoligPortal's app as a housing seeker without paying for your subscription directly in the app. Simply purchase your subscription on boligportal.dk and then log into your profile on the app.
Read more about how to purchase a subscription on boligportal.dk here.
Since your subscription agreement is with Apple or Google, we at BoligPortal are unfortunately unable to access, cancel, or otherwise make changes to your subscription.
We refer to their guides for subscription cancellations:
Read more here, if you're an Apple user.
Read more here, if you're Android user.