Hi! We would really like to help you find the answer you're looking for!
BoligPortal's Support Center is not a chat, but a collection of helpful and informative guides where you can find answers to (almost) everything – whether you are a landlord or a tenant.
However, we do have a chatbot – our digital assistant – that you can chat with. Just click on the orange circle with the speech bubble at the bottom right of this page to open the chatbot.
How to search in BoligPortal's Support Center
You can always explore all our guides by clicking on the folders on the Support Center's front page. Here, you can view all guides for tenants or landlords.
You can also search for a specific guide by entering some keywords in the search field.
Try using keywords or short phrases when typing your search query in the search field. You’ll get the most accurate results by keeping it simple – for example, by writing "How do I promote my listing?" or just "Promote listing" if you’re looking for a guide on listing promotion.
When you search for something in the search field, you’ll see all the guides that match your search.
To narrow down your search further, you can click on one of the folders in the box on the left to filter your search based on the support center folders. For example, if you click on 'I am a landlord →', you will only see guides aimed at landlords.
How to get answers from BoligPortal's chatbot
BoligPortal's chatbot is our digital assistant that can answer the most common questions. It’s not a human, but an AI-based chatbot that you’re interacting with.
To get the best answers from the chatbot, try to write short, simple questions in the text field – for example, "How do I highlight my listing?".
Ask one question at a time and be clear about what you are looking for.
The chatbot may struggle to answer if you ask about several things at once. It’s also not perfect – so be patient and try rephrasing your question if it can’t provide an answer.
If you need help, you can always contact BoligPortal's customer service right here.