Can I attach more tenants to the same rent collection?

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It is not possible to attach more tenants to the same rent collection so that the rent for instance will be divided in two. In this case one of the tenants have to sign up for the rent collection.

When you have set up an automatic rent collection through BoligPortal, all tenants in the tenancy will recieve an e-mail and/or a SMS with a link to the registration for the rent collection through MobilePay*.

It is only one of the tenants, who can sign up for the rent collection. When a tenant has signed up, the other tenants are no longer able to use the link.

You will automatically receive an e-mail and a SMS (if this is chosen under your Settings), when the tenant has signed up correctly.

 

*Note: Please be aware that it is no longer possible to create new payment agreements with MobilePay. This is due to changes in MobilePay's terms. It is only possible to use MobilePay for automatic rent collection if you have created the payment agreement before March 12, 2024.

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