If you want to remove the payment agreement for the automatic rent payment with MobilePay, you should first open your MobilePay app. Then follow these steps:
- Log in and click on 'Activities'
-
Select 'Recurring payments'
-
Click on the recurring payment to your landlord
-
Then choose 'Stop agreement' and confirm by pressing 'Stop agreement' again.
Please be aware that your landlord will be notified that the payment agreement has been deleted. It might still be a good idea to contact your landlord before you delete the agreement on MobilePay.
Deleting a payment agreement in MobilePay is not the same as terminating the tenancy. If you want to terminate your rental contract, you should contact your landlord.