If you can't find one or more messages in the inbox on your BoligPortal user profile, it may be because you accidentally archived the conversation.
When a conversation is archived, it will no longer be visible in the inbox - unless you actively choose to include archived messages.
Check if your missing message has been archived:
- Click on 'Filter' on the right side of your BoligPortal inbox
- Click on 'Include archived'
- Archived messages will now be visible in your inbox
You can read much more about archived conversations in this guide