How do I get my tenant to sign that they approve the content of the move-out report?

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When you create a digital move-out report through BoligPortal, there is by default only one signature field for the tenant. Here, the tenant signs to acknowledge receipt of the move-out report – not to indicate agreement with its content.

However, you have the option to add an additional signature field where the tenant can confirm agreement with the content of the report.


Note
: BoligPortal's digital moving report service is only available in Danish, which is why some images and words in this guide appear in Danish.


To activate the additional signature field, go to 'Settings' on your profile (not inside the actual move-out inspection) and click on the 'Inspection reports' tab.

Then simply activate the field 'Signature for approving of content' by clicking the button until it turns green. 

Activate signature field for approving of content.png

After that, the field where the tenant signs the move-out report will automatically be split into two.

First, the tenant can sign to confirm receipt of the report. Then, in a new field, the tenant can sign to confirm agreement with the content of the report. 

Additional signature field for approval and confirmation of content.png

These two signatures will then be visible in the move-out inspection builder with the labels 'Bekræft modtagelse' and 'Godkend indhold'. 

Signature fields for confirmation of receipt and agreement with content.png

In the completed move-out report, the tenant's signature field will also be divided into two columns.

Signature fields in the completed move-out report.png


Note: Even if you have activated the field, your tenant still has the option to express disagreement with the content of the report by refusing to sign the move-out report. 

Read more about what to do if the tenant refuses to sign your move-out inspection here

 

 


 

 

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