If you no longer wish to have a profile on BoligPortal, you can have it deleted if your subscription has expired, and you have no active payment relationships with us.
Cancellation of Subscription:
If you only want to cancel your subscription, you can easily do it yourself without deleting your profile. Read how to cancel your subscription here.
Unsubscribing from Emails from BoligPortal:
If your desire to have your profile deleted is because you don't want to receive emails from us, you can unsubscribe from all newsletters and service emails from us under 'Settings' > 'General' > 'Email' on your profile.
If it's your Search Agents – emails about new properties in the areas you've chosen – you can delete your Search Agents at any time by following this guide.
Deletion of User Profile on BoligPortal:
If you want to be deleted in accordance with the General Data Protection Regulation (GDPR), simply contact BoligPortal's customer service via email at info@boligportal.dk, where you confirm your request for deletion.
It is important that you contact us from the email address associated with the profile you wish to have deleted.
Terms of Deletion: You cannot be deleted if you have active payment relationships with us – for example, if you have not yet paid for an active subscription period. Deletion of your profile is not a way to cancel your subscription, and deletion can only occur when your subscription has been canceled and expired without any outstanding unpaid periods.
You can always read more about these terms in BoligPortal's terms of use, section 1.5.1: Collection, Storage, and Deletion of Personal Data or in the GDPR Regulation, Article 6, paragraph 1, about contract fulfillment.