If you have purchased a promotion for your property listing – such as Top Listing, Free Contact, or Exposure – the promotion will automatically be canceled when the rental property is marked as rented or reserved in BoligPortal's system.
Note: You are responsible for marking your listing as rented or reserved. Read how to do this in this guide.
If you want to cancel the promotion before your property is rented, simply go to the property listing under 'Advertised rentables,' click on the 'Listing' tab, and then click 'Cancel' in the 'Promote ad on BoligPortal' box.
Your promotion will continue until the period expires after cancellation
If you cancel with remaining time on your promotion period, your listing will still be actively promoted until the period ends. Therefore, you can buy a promotion and cancel it immediately if you only want to highlight your listing for 14 days.
All promotion packages are automatically renewed every 14 days. For example, if you cancel your promotion 10 days after purchase, your listing will still be promoted for an additional 4 days until the 14 days expire.
How to cancel the promotion of your listing
- Go to 'Advertised rentables' on your profile and click on the address of the listing you want to cancel the promotion for
You can easily get an overview of which of your listings have an active promotion by looking at the 'Promotion' tab.
There will be an colored bar with the name of the active promotion if the rental is being highlighted.
- Go to the 'Listing' tab and then to the box 'Promote ad on BoligPortal'
If you have purchased multiple promotions – for example, both 'Free Contact' and 'Top Ad' – they will both appear separately in the 'Promote ad on BoligPortal' box.
This is because you can purchase multiple highlighting options for the same ad on BoligPortal.
- Click on 'Cancel [promotion name]' to cancel your promotion and confirm your choice
Once the cancellation is completed, you will receive a confirmation email. This serves as your confirmation that you have correctly unsubscribed from your promotion package.
If you cancel before the renewal date, your ad will still remain promoted until it automatically expires.
You can always check when your promotion will be automatically renewed in the 'Promote ad on BoligPortal' box.
Read more about our promotion options here.