When we at BoligPortal refer to 14 days reporting period for defects and deficiencies, we mean the period following your move-in to a rental property during which the tenant has the right to report any defects or deficiencies in the rental unit to the landlord.
As soon as you take possession of your new rental property, you have a total of 14 days to compile a list of all the damages, defects, and deficiencies in your home that were present when you moved in.
We recommend adding pictures of each defect and deficiency for additional documentation. The list, including pictures, should be sent to your landlord no later than the 14th day after moving in.
Why should I report defects and deficiencies when I move in?
By reporting defects and deficiencies when you move into a rental property, you ensure that, upon moving out, you won't be held responsible for any damages, defects, or deficiencies that were present when you moved in.
This is your safeguard against being unfairly charged for damages to the rental property that you are not responsible for.
How do I report defects and deficiencies within the first 14 days after moving in?
The process of how your landlord manages the 14-day period for defects and deficiencies may vary. If your landlord uses BoligPortal's digital system for move-in inspections, you will automatically receive a link for digitally reporting defects and deficiencies when you move in.
We recommend that you go through the entire rental property as soon as possible after moving in, including areas that might not be immediately visible. Test all installations and fixtures to ensure they are functioning as they should. This includes testing whether the oven, hood, refrigerator, doorbell, and similar items are working, as well as checking if all windows can be opened and if all electrical outlets and switches work.
We recommend to include both a description and a picture or video that clearly shows the damage.
If you're unsure about how to report defects and deficiencies upon moving in, you should contact your landlord directly.
What happens if I don't report defects and deficiencies within 14 days after moving in?
If you fail to meet the 14-day deadline, your landlord will not be obligated to rectify or document any defects that may be present. We strongly recommend that you notify your landlord in writing about all defects and deficiencies within the 14-day period.