How do I change the information on my profile?

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You can freely change most of the information on your profile on BoligPortal – or add new details if your situation changes.

However, you cannot change your name or email address yourself. This is because your profile is private and for personal use only. If you wish to change your name or email on your profile, simply contact us, and we will assist you.

You can reach us through our contact form right here.

In this guide, we walk you through how to update your profile information in the browser and the BoligPortal app.

 

How to change the information on your profile on boligportal.dk

  1. Log in to your BoligPortal profile and click on your profile picture in the top right corner

  2. Then click on your name in the drop-down menu to go to your profile settings
    Edit your Profile on BoligPortal.png
  3. Make your changes and finish by clicking 'Save' at the bottom of the page


 

How to change your profile information in the BoligPortal app

  1. Log in to your BoligPortal profile and click on 'My profile' in the bottom menu

  2. Then click on the 'Edit my profile' tab in the overview.
    Edit your profile on the BoligPortal App.png
  3. Make your changes and finish by clicking 'Save changes'

 

 

 

Why can't I change my name or email on my profile myself?

You can definitely have your name or email address changed on your profile – but you can’t do it yourself. This is because your profile is personal and for your own use only. You cannot transfer your profile to someone else.

However, if you have changed your email address or name, you can easily have these details updated. Simply contact BoligPortal's customer service in writing, and they will assist you.

Can I transfer my profile to a friend if I no longer need it?

No, you cannot transfer your profile to someone else if you no longer need it. Your profile is personal and for your own use only. Therefore, you cannot change the name or email address associated with your profile either.

Read more about sharing your BoligPortal profile here.

There is a spelling error in my name or email address on my profile. What should I do?
If you accidentally made a spelling error in your name or email address when creating your profile on BoligPortal, simply contact us via our contact form, describing the error. We will assist you in correcting it.

 

 

 


 

 

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