If you want to find out a landlord's name or the full address, including the house number, of the property you're interested in, you need to contact the landlord directly and ask for this information.
You contact the landlord by clicking 'Contact' on the respective ad. This requires an active subscription to be able to contact landlords on BoligPortal.
Read more about how to get a subscription here.
When a landlord posts a property on BoligPortal, the full address is hidden to protect both the landlord's and the tenant's privacy and security. It is the landlords themselves who manage who receives their information and proceeds with the rental process.
You cannot obtain the landlord's information by contacting BoligPortal's customer service.
It is entirely up to each landlord to decide who they want to share the full address with or show their property to. Therefore, you must contact the landlord to get the address.
You cannot obtain information about the landlord – including their name and phone number – or house numbers by contacting BoligPortal's customer service.
It's not appropriate for prospective tenants to visit a property without a prior arrangement. It is common practice for properties to be listed shortly after being vacated by the current tenant, so the landlord can have a new tenant ready as soon as the property becomes empty. Therefore, there may still be people living in the property who do not want unexpected visits.
To ensure both the landlord's and current tenant's comfort and safety, it is important that viewings are arranged in advance – which is why the house number is not provided in the listing.
If you wish to obtain the house number, you must purchase a subscription and contact the landlord through the listing.
On BoligPortal, communication between the landlord and prospective tenants must take place through the messaging system. Therefore, neither the landlord’s name nor contact details are visible in the listing. However, landlords have the option to add their phone number to the listing if they wish.
If the landlord has added their phone number, it will appear in the listing. (The full phone number is shown without X's when you have an active subscription). If the phone number box is not displayed, it means the landlord has not added a phone number.
The messaging system is encrypted and secure, ensuring that the privacy and personal information of all parties are protected.