When you collect rent through BoligPortal – whether you use automatic collection via Betalingsservice or manual reconciliation with bank transfer – you can easily regulate the rent.
Rent regulation is used when there are permanent changes in your tenant's rent going forward, including rent increases or increased advance payments.
If, on the other hand, it is a matter of temporary changes, e.g., if your tenant gets a rent discount for 3 months, you should instead use a one-time collection, where you can add and offset individual amounts.
Do you know the rules regarding rent adjustments?
As a landlord, according to the Tenancy Act, you are subject to a number of rules and requirements that must be met in order for you to legally increase the rent – including that the tenant must receive a written and factually correct notice of the rent increase at least 3 months before it takes effect.
This notice does not happen automatically via BoligPortal.
How to adjust rent through BoligPortal
- Go to the relevant rental agreement and select the 'Rent' tab
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Click on '⇅ Regulate rent'
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Make the desired changes to the amounts or add new ones if there are additions to the rent
→ You select the date the adjustment will take effect in the drop-down menu
→ You adjust the amounts in the 'Amount' column
→ You delete entire items (e.g., storage room rental) using the trash can icon
→ You add new items using the '+ Add/subtract amount' button
→ You can subtract amounts by entering a minus sign in front of the amount.
Example: Your rent is to increase by 500 DKK on October 1st, and the tenant also wants to rent an associated parking space for a monthly rent of 400 DKK.To adjust these changes, in this example, you should set the effective date to October, change the amount in the 'Rent' field to 5500 DKK, and click on '+ Add/subtract amount', find the 'Rental parking' option and enter 400 DKK for this.
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Check that your adjustment is correct in the 'Confirm regulation' section and save by clicking on 'Yes, regulate rent'
When you have made and saved your rent regulation, a blue bar will appear in the rent overview informing you that a rent regulation is being made.
In addition, 'Rent regulation' will appear for the month the adjustment takes effect under 'Payment overview'. All rent collections after the given date will automatically appear with the new adjusted rent.
I made a mistake in the regulation. What do I do?
If you discover a mistake in the rent regulation after you have saved and registered it, you can easily correct or reset the regulation.
How to reset or cancel the rent regulation
- Click 'Regulate rent' again and reset all information as it was before you made the regulation
- Double-check that all information is reset, and finish by clicking 'Regulate rent'
The regulation – including the blue notification bar – will now be gone.
How to correct an error in the regulation
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Click on 'Regulate rent' again and fill in all information with the regulated amounts, including the correction of the error, according to the procedure in this guide.
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Double-check that all information is correct, and finish by clicking 'Regulate rent'
Your correction will now be visible in the blue notification bar and under the payment overview.