How do I change a rent collection from Betalingsservice to bank transfer?

To change the payment method from Betalingsservice to manual bank transfer, you need to stop the current rent collection. After that, you can restart the rent collection as a bank transfer.

When you choose a bank transfer, rent payments will no longer be automatically recorded in BoligPortal's rent collection. Therefore, you must check that the payments are received and manually mark the rent as paid.

You will still be able to track your payments and any arrears through BoligPortal's rent function.

If you only want to change a single month's rent to a bank transfer while letting the remaining rent payments continue via Betalingsservice, you can read more here.

Change from Betalingsservice to manual bank transfer - step by step

1. Click on the 'Tenancies' menu item in the blue sidebar in your profile on BoligPortal. 
   
   
2. Select the tenant for whom you want to change the rent collection. 
   
   
3. Click on the 'Rent' tab. 
   
   
4. Click 'Stop collection of rent'. You will be prompted to select the date for the final withdrawal via Betalingsservice. 
     
5. Confirm your choices by clicking 'Stop collection of rent'.
   
   
6. Now click on 'Start rent again'      
7. In the setup of the new rent, go to the section 'How does the rent get paid by the tenant?' and select 'Manual bank transfers'. 
   
   
8. Click 'Save' after verifying that all information has been entered correctly.