How do I undo the deletion of a rent collection?

Unfortunately, it is not possible to undo a deletion of a single month's rent collection via BoligPortal. The deletion is permanent and cannot be reversed.

If you regret deleting a single rent collection, you will therefore need to stop the entire overall rent collection and start it again.

You can stop and restart your rent collection for the individual tenant under 'Tenancies', after which you can stop or start the rent in full under the 'Rent' tab.

How to proceed if you have accidentally deleted a rent collection
 

1. Go to the tenant for whom you have accidentally deleted a collection under 'Tenancies' 
   
    
2. Go to the 'Rent' tab under the tenant's name and click on 'Stop collection of rent'
   
    
    
3. Now select 'As of today' under the last payment date and click 'Stop collection of rent'
   
   
   
4. Restart the collection by clicking 'Start rent again'
   
   This will open a box where you need to review and confirm all the information.
   
    
    

5. Review and check that all entered information is correct, and approve the start of the payment
    

   Remember to ensure that the new rent collection starts from the correct date, so you collect the rent accurately from the tenant.