What is the flag feature in the inbox, and how do I use it?

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When you list your property on BoligPortal, you can organize your inquiries by assigning them colored flags. This helps you stay organized and makes it easier to send targeted responses with just a few clicks.

Choose colour.png

The flag feature is especially useful if you receive many inquiries on your listing. It makes it easy to send standard replies to multiple applicants at once.

For example, you can send a single message with a viewing invitation to everyone marked with a green flag.

 

In this guide

 


 

How to use colored flags

It’s entirely up to you how you want to use the colored flags in your inbox.

However, we recommend the following method, which ensures efficient communication and a smooth rental process.


🟩 Green flag = Strong candidates to be invited to a viewing

Message: "Thank you for your message. I would like to invite you to a viewing of the property. The full address is Lejeboligvej 22A. Please let me know when you're available and feel free to send me your contact details. Best regards, Peter."


🟨 Yellow flag = Good candidates to be kept in mind for a potential second viewing

Message: "Thank you for your message. I have received a large number of inquiries and have invited the first group to view the property. If I don’t find the right tenant in the first round, I will get back to you. Have a great day. Best regards, Peter."


🟥 Red flag = Candidates who do not match the rental and should receive a rejection

Message: "Thank you for your message. I have received a large number of inquiries and unfortunately, I have to inform you that you have not been selected as the tenant. I wish you the best of luck with your housing search! Best regards, Peter."

 


 

 

How to color-code your messages with flags

When you want to color-code your inquiries, you can either assign flags to each individual message or select multiple inquiries and assign the same flag to all of them at once.

To assign a flag individually, simply open a message and click on 'Choose colour' in the menu above the message thread.

Then, just click on the color you want to assign to that person.


Choose colour to give the housing seeker a flag.png

 

To assign flags to multiple applicants at once, simply check the boxes next to the relevant messages in the message overview.

Then click on 'Choose colour' in the overview and select the flag you want to assign.

Give a flag to multiple seekers at once.png

 

 


 

 

How to send group messages to everyone with the same flag

Our flag feature is especially useful when sending the same message to multiple applicants.

You can send a single message to all applicants with the same flag – for example, if everyone with a red flag needs to be informed that they didn’t get the rental.

It’s a good idea to create your replies for the different flag colors as standard messages. That way, you can send your message with just a few clicks.

Read more about standard messages here.

 

  1. Click on 'Filter' at the top of your messages, check the box for the relevant flag color, and click the blue button to display all inquiries with the selected flag

    Select a flag in the filter options.png
    After that, only the messages with the selected flag color will be visible in the inbox.


  2. Check the 'Select all conversations' box above the messages
    Select all conversations.png


  3. Write your message in the text field or choose one of your standard messages by clicking on 'Standard message' just below the text field, and send your message by clicking 'Send'

    Type ypur message.png

Your message will then be sent to all the applicants you’ve assigned the selected flag to.

 


 

 

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