When you advertise your rental on BoligPortal, you can create standard messages templates, allowing you to quickly respond to one or more applicants with just a few clicks.
Standard messages are especially useful if you often repeat the same replies or want to provide good service to applicants with quick responses – for example, to thank them for their message, invite them to a viewing, or send a rejection.
To insert standard messages into your conversations, simply click on 'Standard messages' at the bottom of each conversation and select the message you want to use from the list.
The standard message will then automatically be inserted into the reply field, where you can edit it and send it to the applicant.
How to create standard messages on BoligPortal
- Go to the inbox on your profile and open a message so the conversation thread becomes visible
- Click on 'Standard messages' right below the reply field
- Click on '+ Create' – or edit BoligPortal’s default rejection message by clicking on the three vertical dots and selecting 'Edit'.
BoligPortal’s default message is created by us and ready to use as is. However, you are free to edit or delete it if you wish.
- Fill in your standard message, including an internal title and the standard message in the text box
The title is only visible to you in your overview of standard messages and is therefore not visible to applicants.
In the text field, write the standard message you want to be able to insert into the reply field in your inbox.
To make the experience more personal for applicants, you can, for example, insert blank fields that you manually fill in when replying to messages – such as “Hi [NAME]” or “The full address is [ADDRESS]”.
Tip: It’s a good idea to create all your standard messages in two versions – one in Danish and one in English.
- Finish by clicking on 'Create'.
Your standard message is now created, and you will be able to insert it into your conversations by clicking on 'Standard messages'.
Tip: You can easily send standard messages to multiple people at the same time. This is especially useful when you need to send rejections to all the applicants you have not selected as tenants.
Read more about how to reply multiple applicants at once here.