Where can I find my archived messages?

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In BoligPortal's messaging system, you have the option to archive selected conversations that you want to separate from the other messages in your inbox. 

When a conversation is archived, it disappears from the inbox. Therefore, you must actively choose to include archived messages in the inbox if you want to view an archived message. 

If you cannot find one or more messages in your inbox, it may be because you have archived the conversation. 


Where are my archived conversations?

To find archived messages, you can follow the steps below:

  1. Go to 'Inbox' on your BoligPortal user profile. 

  2. Click on 'Filter' in the top right corner of the inbox containing received messages.


  3. Choose 'Include archived' in the box that appears on the right side of the screen.


    Archived conversations will now be displayed in your inbox, but please note that the conversation remains archived. 

How do I move an archived conversation to the inbox?

You can easily restore an archived conversation to the inbox. Follow the steps below to retrieve an archived conversation: 

  1. Go to the top of the archived conversation where the sender's name is displayed

  2. Click on 'Move to inbox'.
    The message will now be moved to the inbox.


How do I archive a conversation?

  1. Click on the three vertical dots on the message you want to archive.  

  2. Choose 'Archive conversation'


  3. The conversation is no longer visible in your inbox but will appear when you include archived messages in the inbox. Home seekers will not be notified that you have archived a conversation with them. 






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