You receive all messages from prospective tenants in the inbox of your BoligPortal user profile.
Go to the inbox by clicking on the envelope icon on the homepage of BoligPortal.dk or by clicking on 'Inbox' in the blue menu bar on your profile.
Would you like to know more about sending, receiving, and organizing your messages in the BoligPortal inbox? Read more in the guide on using the messaging system.
Can't find one or more messages in the inbox?
If a message has disappeared from your BoligPortal inbox, it may be because:
Do I receive notifications about new messages?
When you receive new messages from prospective tenants, you will also receive an email in your own email inbox. The email contains a direct link you can click to access your messages on BoligPortal.
However, you have the option to choose if and how often you want to receive notifications in your own email inbox.
How to change your email notifications:
- Go to your BoligPortal user profile
- Click on 'Settings' at the bottom of the blue menu
- Select the 'General' section, marked with a gear icon.
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A bit down the page, you will see the heading 'Email notifications'. Here you can choose how often you want to receive emails about new messages - or if you want to turn it off.
Choose between receiving emails 'Instantly', 'Daily', or 'Never'