To change the rent collection method via BoligPortal, you need to stop the current collection and start it anew.
Note: Before you can link Betalingsservice to your rent collection, you need to have a Totalkonto for Betalingsservice and select BoligPortal as the data provider. Read how to do this in this guide.
How to switch from bank transfer to Betalingsservice
-
Click on 'Tenancies' in the blue bar in your user profile, and click the name of the tenant in question.
-
Click the 'Rent' tab.
-
Click on 'Stop collection of rent'. Then, you need to select the last date for payment by bank transfer. Confirm by clicking the blue 'Stop collection of rent' button.
-
Click 'Start rent again'.
-
Select 'Betalingsservice'
-
Check that all other details about the rent amount, payment dates, and tenant information are correct.
-
Go to the bottom of the page and click 'Save rent setup'