To change the rent collection method via BoligPortal, you need to stop the current collection and start it again.
You simply need to go to the relevant tenancy and click on 'Stop rent collection'. After that, you can restart the rent collection through Betalingsservice.
Note: Before you can link Betalingsservice to your rent collection, you need to have a Totalkonto for Betalingsservice and select BoligPortal as the data provider. Read how to do this in this guide.
How to switch from bank transfer to Betalingsservice
-
Click on 'Tenancies' in the blue bar in your user profile, and click the name of the tenant in question
-
Click the 'Rent' tab
-
Click on 'Stop collection of rent'
-
Select the date for the last rent payment via this method and confirm your choices by clicking 'Stop rent collection' once again
- Click on 'Start rent again'
-
Now select 'Betalingsservice' from the list of possible payment options
Note: You can only select this payment method if you have a Totalkonto with Betalingsservice and have selected BoligPortal as the data provider.
Read more about how to set up BoligPortal as a data provider for your Betalingsservice agreement here.
-
Check that all other details about the rent amount, payment dates, and tenant information are correct
-
Go to the bottom of the page and click 'Save rent setup'