It is currently not possible to change your payment details or the method you use to pay for an active subscription.
Therefore, if you want to change your payment details – for example, if you have a new payment card or wish to pay with MobilePay going forward – you simply need to cancel your active subscription and purchase a new one with the new payment method.
You cannot purchase a new subscription until your active subscription has expired. You can see when your subscription expires on your profile under the 'Subscription' tab.
How to change your payment details
- Go to the 'Subscription' tab on your profile and click 'Cancel subscription'.
Note: If you purchased your active subscription through the BoligPortal app, you cannot cancel it this way. Instead, you should follow this guide to cancel your subscription.
- Wait until your subscription has expired
You can always see when your subscription expires after cancellation on your profile under the 'Subscription' tab.
- Re-purchase your subscription with the new payment method by going to an ad and clicking on 'Contact landlord'.
You can read more about how to purchase a subscription to BoligPortal here.
You will not lose any content on your profile when changing payment methods
When you let your active subscription expire and purchase a new one with a new payment method, it will not affect any parts of your profile on BoligPortal.
As long as you use the same profile, you will still have your profile and all its content – including messages, SearchAgents, and ads – when you sign up for a new subscription on the same user.